Jobs

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

Our engineering team is looking for a QA Automation Engineer. This role will be responsible for building and maintaining automated and manual testing frameworks that ensure the reliability, safety, and performance of web, mobile, API, and LLM-powered systems. This role includes designing tests for agentic workflows, validating structured outputs, identifying regressions in model behavior, and collaborating with engineers and product managers to ensure comprehensive test coverage.

This is a hybrid position based in NYC.

What You’ll DO
Automation Testing
• Develop and maintain automated test scripts for web apps, mobile apps, APIs, and LLM-driven features.
• Build and improve automation frameworks for testing agentic and multi-step workflows.
• Update automated scripts based on evolving requirements, prompts, tools, and system behaviors.
• Debug and troubleshoot automation issues to ensure stability and reliability.

Manual & Exploratory Testing
• Execute manual test cases to validate new features and identify defects.
• Conduct exploratory testing to uncover unexpected behaviors, including AI-specific issues.
• Create and maintain detailed test plans and test cases.
• Document and track defects using standard tools and processes.

AI-Specific QA Responsibilities
• Develop evaluation harnesses for LLM outputs, including structured output validation and model regression testing.
• Collaborate with engineering and data science to validate safety layers and fallback mechanisms.
• Identify gaps in test coverage for agentic workflows and propose improvements.

Team Collaboration
• Work closely with engineers, QA peers, and product managers to design effecti

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

The QE at SG27 contributes to planning, designing, developing, executing, and maintaining test solutions across functional and non functional quality areas. The role requires hands on test engineering expertise (manual + automation), solid collaboration skills within Agile teams, and the ability to improve and influence quality practices.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

Test Design & Execution
Design, develop, reuse, and execute tests across multiple SDLC models, including ATDD and Agile environments
Build deep system and application knowledge to provide broad test coverage and high quality outcomes
Validate functional and non functional requirements aligned with business value statements
Test Strategy & Quality Improvements
Continuously evaluate and enhance the test approach, strategy, and tooling to improve product quality
Champion and promote best practices in quality engineering processes across the team
Collaboration & Agile Contribution
Actively participate in grooming sessions, sprint planning, requirement refinement, and acceptance criteria development
Collaborate closely with developers, product owners, and business partners to ensure shared understanding of quality expectations
Automation & Performance Testing
Contribute to automation

About LighthouseAI
LighthouseAI provides pharmaceutical state licensing software and services to pharmaceutical manufacturers, wholesale distributors, logistics companies, and pharmacies. The LighthouseAI product suite includes LighthouseAI Intelligence®, which uses artificial intelligence to automate compliance requirement research, and LighthouseAI Management® which enables maintenance. LighthouseAI creates a stress-free and streamlined state licensing experience with support from our expert industry veterans and professional solutions.

We are seeking an experienced and motivated Lead QA Automation Engineer to drive our software quality initiatives. This role requires a hands-on leader who can design, implement, and optimize automation frameworks, mentor a team of engineers, and collaborate with cross-functional teams to deliver high-quality, reliable software products in an Agile environment.

This is a full-time remote position.
Working Hours: Monday-Friday 8am-4:30pm ET

Essential Duties and Responsibilities:
• Strategy & Planning: Establish and coordinate the overall automation test strategy based on test plans written for each Sprint ticket. Ensure there is an automation test strategy for backlog manual test cases.
• Automation Development: Lead the design, development, maintenance, and execution of robust and scalable automated test scripts and frameworks (UI, API, backend).
• Team Leadership: Manage, mentor, and guide junior QA automation engineers, fostering a culture of technical excellence and continuous improvement.
• Process Improvement: Drive the adoption of QA best practices and integrate automation into CI/CD pipelines for seamless and efficient release cycles.
• Collaboration & Reporting: Work closely with developers, product managers, and other stakeholders to triage bugs, manage the defect lifecycle, and report on key quality metrics and progress to leadership.
• Problem Solving: Act as an escalation point for complex technical issues, troublesh