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Our engineering team is looking for a QA Automation Engineer. This role will be responsible for building and maintaining automated and manual testing frameworks that ensure the reliability, safety, and performance of web, mobile, API, and LLM-powered systems. This role includes designing tests for agentic workflows, validating structured outputs, identifying regressions in model behavior, and collaborating with engineers and product managers to ensure comprehensive test coverage.
This is a hybrid position based in NYC.
What You’ll DO
Automation Testing
• Develop and maintain automated test scripts for web apps, mobile apps, APIs, and LLM-driven features.
• Build and improve automation frameworks for testing agentic and multi-step workflows.
• Update automated scripts based on evolving requirements, prompts, tools, and system behaviors.
• Debug and troubleshoot automation issues to ensure stability and reliability.
Manual & Exploratory Testing
• Execute manual test cases to validate new features and identify defects.
• Conduct exploratory testing to uncover unexpected behaviors, including AI-specific issues.
• Create and maintain detailed test plans and test cases.
• Document and track defects using standard tools and processes.
AI-Specific QA Responsibilities
• Develop evaluation harnesses for LLM outputs, including structured output validation and model regression testing.
• Collaborate with engineering and data science to validate safety layers and fallback mechanisms.
• Identify gaps in test coverage for agentic workflows and propose improvements.
Team Collaboration
• Work closely with engineers, QA peers, and product managers to design effecti